FAQ

Frequently Asked Questions

When will my order be processed and shipped?

Orders are processed immediately after they are placed. However, they may not ship the same day—and that’s by design.

At Fresh Line Coffee Co., we promise freshness above all else. Your coffee is roasted in small batches multiple times each week, and your order ships shortly after it has been freshly roasted. Most orders are shipped within 3 days of roasting, unless an unforeseen circumstance occurs. This ensures you receive coffee at peak flavor and quality—not something that’s been sitting on a shelf.

Can I order my coffee ground or whole bean?

Absolutely!

You can choose either whole bean or ground coffee at checkout. We recommend whole bean whenever possible, as grinding just before brewing helps preserve flavor, aroma, and health benefits. That said, our freshly ground coffee still retains many of the benefits that come from a fresh roast, so you can’t go wrong either way.

Does fresh coffee really make a difference?

Yes—absolutely, it does.

Most grocery store and online coffees don’t list a roast date, meaning the coffee could be up to 12 weeks old by the time you drink it. As coffee ages, it not only loses flavor and aroma but also many of its natural health benefits.

Research shows that older coffee can contain higher levels of free radicals, which may contribute to oxidative stress and inflammation. Fresh coffee, on the other hand, is more flavorful, more aromatic, and better for you.

Simply put: the fresher the roast, the greater the benefit.
Within 6 weeks of roasting, coffee can lose nearly 50% of its natural health benefits, and by 12 weeks, those benefits are nearly nonexistent.

That’s why we roast fresh—so you can taste and feel the difference.